How to Proceed If Your KETA Korea Application Is Rejected
KETA Korea is an essential entry requirement for visa-free travelers visiting Korea.
However, receiving a rejection can be frustrating, especially if you have upcoming travel plans.
If your KETA application is denied, there are steps you can take to resolve the issue and successfully reapply.
Follow this guide to understand why your KETA may have been rejected and how to submit a new application.
1. Identify the Reason for Rejection
The first step in addressing a KETA rejection is to understand why it was denied. Common reasons include:
- Incorrect Passport Information – Any mismatch in your name, passport number, or expiration date can lead to rejection.
- Invalid or Expired Passport – Your passport must be valid for at least six months from your intended date of entry.
- Photo Issues – The uploaded photo may not meet KETA’s requirements (e.g., incorrect size, poor quality, wearing glasses or hats).
- Incomplete or Incorrect Application Details – Errors in your travel purpose, travel plans, or contact details may cause rejection.
- Previous Immigration Violations – If you have overstayed or violated Korea’s immigration laws before, your application may be denied.
- Security Concerns – Background checks may flag applications that require further review or rejection.
After receiving a rejection, carefully review the rejection notice to determine the exact reason before reapplying.
2. Correct Mistakes and Reapply
If your rejection was due to minor mistakes such as incorrect information or an invalid passport, you can submit a new KETA application with the corrected details. Here’s how to improve your chances of approval:
- Verify Passport Information – Ensure your name, passport number, and expiration date exactly match your passport.
- Upload a Proper Photo – Follow the KETA photo requirements to avoid rejection.
- Provide Accurate Travel Information – Your travel purpose (tourism, business, etc.) should align with your supporting documents.
- Check for Typographical Errors – Even small mistakes in names or dates can lead to rejection.
Important: If you have been rejected three times within 180 days, you must wait six months before reapplying.
3. Consider Applying for a Korean Visa
If you continue to face rejections or are ineligible for KETA, you may need to apply for a Korean visa instead. Depending on your travel purpose, you can apply for:
- Tourist Visa (C-3) – For general tourism and short stays.
- Business Visa – If you are visiting for business-related activities.
- Family Visit Visa – If you are traveling to visit family members in Korea.
Visa applications require additional documentation and must be submitted to the nearest Korean embassy or consulate.
4. Contact KETA Support for Assistance
If you believe your rejection was due to an error, you can contact KETA support for further clarification.
- Visit the ETAPORTAL website and check the FAQ section.
- Submit an inquiry through the online customer support system.
- Seek assistance from a travel agent if needed.
It’s best to apply at least two weeks before your departure to allow time for reapplication if necessary.
Reapply with Confidence!
If your KETA is rejected, don’t panic! Find the reason for rejection, correct any mistakes, and submit a new application through ETAPORTAL.
A rejection does not mean you cannot visit Korea—just follow the proper steps and ensure your details are accurate. Apply again with confidence and get ready for your trip!
